Billing

Monthly platform charge = the higher of the monthly minimum and transaction fees accrued during the month.

Fees are debited for each successful transaction. At month end, only the shortfall to the minimum is paid from your prepaid deposit. Add-ons outside the package are charged separately.

For all three community packages, fees follow the selected transaction plan and count towards the monthly minimum. The monthly charge is the higher of the minimum and accrued transaction fees.

The billing month and days in the first partial month are determined in UTC for every organization. The website language does not change the billing period.

The first cloud package takes effect immediately. A change of cloud package takes effect at the start of the next calendar month in UTC. Separate rules apply to changes of transaction plan.

• Prepayment: fund your platform deposit in advance. Transaction fees, the shortfall to the monthly minimum and add-on subscriptions are paid from it.
• Each currency has a separate deposit; charges use that currency without automatic conversion. There is one monthly minimum per organization. RUB and USD transaction fees count towards it at 100:1; any shortfall is paid from the deposit in the contract currency.
• Set a low-balance threshold during onboarding. An email is sent when the balance reaches it.
• If funds are insufficient and no overdraft is agreed, transaction processing pauses. The overdraft limit is agreed separately and recorded in the contract.
• Unused minimum is not carried forward. It pays for a month of platform operation, rather than a transaction bundle.