SERVICE AGREEMENT (PUBLIC OFFER)

1.1. Acceptance means the complete and unconditional acceptance of the terms of the Offer by using the Service, including by performing actions aimed at paying the Service Client.

1.2. Service means the 4Pay.online software and hardware complex and interfaces designed for organizing the acceptance of payments by the Service Client and performing payments by Payers.

1.3. Operator means LLC Dva PiEr, which operates the Service.

1.4. Service Client means a legal entity (or individual entrepreneur) that uses the Service to accept payments from Payers.

1.5. Payer means an individual who makes a payment to the Service Client.

1.6. User means the Service Client and/or the Payer (depending on the context).

1.7. Payment means an action by the Payer aimed at transferring funds to the Service Client using the Service and/or connected providers.

2.1. The Operator provides Users with access to the Service and its functionality under the terms of this Offer.

2.2. The Service may include the connection of payment infrastructure providers. The terms of operation, fees, and processing rules of such providers are determined by the respective providers and/or by the Service Client's agreements with them.

3.1. The Agreement is deemed concluded upon Acceptance.

3.2. The Payer accepts the Offer by performing payment actions (including following a link, entering data, confirming a transaction, etc.).

3.3. The Service Client accepts the Offer by starting to use the Service for accepting payments and/or managing settings and operations.

4.1. The User undertakes to use the Service lawfully, in good faith, and for its intended purpose.

4.2. The Service Client independently determines the content of its pages/materials and is responsible for their compliance with applicable law.

4.3. The Operator may introduce reasonable technical restrictions necessary for the security and stable operation of the Service.

5.1. The Operator fee is set by the pricing plan selected by the Client: from 0.07% to 0.20% of the transaction amount under the current fee schedule. The entry-level plan additionally carries a fixed per-transaction component. Current rates are published on the Operator website and in the Client dashboard.

5.2. Provider fees are separate, per your agreements.

5.3. The Service commission applies to operations processed through the Service, unless otherwise specified in individual terms for a particular Service Client.

5.4. Settlements are prepaid: services are provided while the Client billing deposit carries a positive balance. If funds are insufficient, the Operator may suspend transaction processing, except where an overdraft limit has been agreed with the Client.

5.5. The agreement may set a monthly minimum charge. It accrues from the calendar month in which the Client performs its first production transaction and is prorated by days in the first partial month. The amount payable is the greater of the monthly minimum and the fees accrued for that month.

5.6. Fees are charged on incoming payment and payout transactions. Refunds, captures of previously held amounts and voids are charged the fixed per-transaction component of the pricing plan. A fee charged on a completed transaction is not reversed if that transaction is later refunded.

6.1. The Operator undertakes to make reasonable efforts to ensure the operability of the Service.

6.2. The User undertakes to:

6.2.1. provide accurate information when contacting support and/or using the Service;

6.2.2. comply with legal requirements and Service usage rules;

6.2.3. not perform actions aimed at disrupting the security of the Service.

6.3. The Operator may suspend access to the Service if signs of abuse, violations of law, or security threats are detected.

7.1. It is prohibited to use the Service for illegal transactions, fraud, circumvention of restrictions, or actions that violate third party rights.

7.2. It is prohibited to interfere with the operation of the Service, attempt unauthorized access, reverse-engineer the technology, decompile, or otherwise attempt to extract source code, except as expressly permitted by law.

8.1. The Service is provided "as is" to the extent permitted by applicable law.

8.2. The Operator is not responsible for outages caused by the operation of providers, communication networks, equipment, third-party software, or User actions.

8.3. The Operator is not a party to agreements between the Service Client and the Payer and does not determine the grounds or amount of payments.

9.1. Personal data processing is carried out in accordance with the Privacy Policy, available at: https://4pay.online/politika.

10.1. The relationship between the parties is governed by the law of the Russian Federation.

10.2. The Operator may update the terms of the Offer by publishing a new version at https://4pay.online/oferta.

10.3. For questions about the Service and this Offer, please contact: support@4pay.online.