Privacy Policy

This Privacy Policy describes what personal data we collect and for what purposes when you use the 4pay.online website and services (the Service). By using the Service, you confirm that you have read this Policy.

1. General Provisions

1.1. This Policy applies to data processed when using the 4pay.online website, the administration panel, related pages, and Service functions.

1.2. This Policy does not regulate third-party websites and services that you may access from links within the Service.

1.3. The Operator processes personal data in accordance with applicable personal data protection legislation.

2. Data Controller

2.1. The data controller is LLC Dva PiEr, which provides and supports the 4pay.online Service.

2.2. For questions about personal data processing, contact: support@4pay.online.

3. Personal Data We Process

3.1. Data you provide directly:

3.1.1. contact information (e.g., email address);

3.1.2. data you provide in support requests;

3.1.3. other information you voluntarily send through Service forms.

3.2. Data that may be collected automatically when using the Service:

3.2.1. technical information (IP address, device type, browser version, language);

3.2.2. information about actions in the interface (including time and request parameters);

3.2.3. cookies and similar technologies.

3.3. The Service is not intended for the targeted collection of special categories of personal data.

4. Purposes of Data Processing

4.1. Personal data is processed for the following purposes:

4.1.1. providing Service functionality and maintaining its operability;

4.1.2. processing requests, inquiries, and user messages;

4.1.3. ensuring security, preventing abuse and fraud;

4.1.4. improving Service quality, analytics, and error diagnostics;

4.1.5. complying with applicable legal requirements.

5. Legal Basis for Processing

5.1. Processing bases depend on the situation and may include:

5.1.1. performance of a contract/Service usage rules;

5.1.2. consent of the data subject (when required);

5.1.3. legitimate interests of the Operator (e.g., ensuring Service security);

5.1.4. compliance with legal obligations.

6. Data Processing and Transfer Conditions

6.1. The Operator takes reasonable organizational and technical measures to protect data from unauthorized access, alteration, disclosure, or destruction.

6.2. Transfer of personal data to third parties is possible only on a legal basis and to the extent necessary for processing purposes (e.g., to infrastructure and service providers supporting the Service).

6.3. Personal data may be provided to authorized government agencies in cases and procedures established by law.

7. Data Retention and Deletion

7.1. Data is stored no longer than necessary for processing purposes, unless a longer retention period is required or permitted by law.

7.2. Upon achieving processing purposes or in the absence of grounds for further storage, data is deleted or anonymized, unless otherwise required by law.

8. User Rights

8.1. The User has the right to:

8.1.1. obtain information about personal data processing;

8.1.2. request clarification, blocking, or deletion of data (where applicable);

8.1.3. withdraw consent to processing (if processing is based on consent);

8.1.4. lodge a complaint with the relevant data protection authority.

9. Contact

9.1. Questions, suggestions, and requests regarding this Policy and personal data processing should be sent to: support@4pay.online.

9.2. To identify a request, the Operator may request additional information reasonably necessary to verify the identity of the requester.

10. Policy Updates

10.1. The Operator may update this Policy. The new version takes effect from the moment of publication at /politika, unless otherwise specified.

10.2. We recommend periodically checking the current version of this Policy.